Shipping policy

ORDER PROCESSING: 
Please allow 2-4 business days to process your order. Expect an email after 2-4 business days to let you know your order is on the way! 

LOCAL DELIVERY 
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within certain distance of our store. 
If the local delivery option does not show up during checkout, your order is not eligible for local delivery. 
Orders placed before midnight each Monday will be delivered on Tuesday and Wednesday. Orders placed outside of these hours will be delivered the following Tuesday or Wednesday.
When your order is ready for delivery, you will receive an email confirmation. 

DOMESTIC SHIPPING RATES AND ESTIMATES: 
Shipping rates for your order will be calculated and 
displayed at checkout. 

REFUNDS, RETURNS AND EXCHANGES  
In the event that your order arrives damaged in any way, please email us as soon as possible at coppercoastcandles@hotmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 
If you have any further questions, please don't hesitate to contact us at hello@coppercoastcandles.com